Total Credits: 2 including 2 CE Credit
The goal for every agent is to have loyal clients. This webinar discusses understanding your client, helping angry clients, how to effectively listen to your clients, and being memorable-in a good way.
Outline
2nd Hour
Important CE_Credit Instructions_ABEN (0.73 MB) | Available after Purchase |
AIAM 320 Professional Relationships (7.5 MB) | Available after Purchase |
Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.
Mon, May 13, 2024 - 09:00am to 10:50am EDT
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Fri, May 24, 2024 - 10:00am to 11:50am EDT
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Fri, Jun 07, 2024 - 11:00am to 12:50pm EDT
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Wed, Jun 19, 2024 - 01:00pm to 02:50pm EDT
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Wed, Jul 03, 2024 - 02:00pm to 03:50pm EDT
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Tue, Jul 16, 2024 - 08:00am to 09:50am EDT
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Tue, Aug 13, 2024 - 09:00am to 10:50am EDT
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Mon, Aug 26, 2024 - 10:00am to 11:50am EDT
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Fri, Sep 13, 2024 - 11:00am to 12:50pm EDT
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Mon, Sep 30, 2024 - 01:00pm to 02:50pm EDT
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Thu, Oct 03, 2024 - 02:00pm to 03:50pm EDT
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Fri, Oct 18, 2024 - 08:00am to 09:50am EDT
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Wed, Nov 13, 2024 - 09:00am to 10:50am EST
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Wed, Nov 27, 2024 - 10:00am to 11:50am EST
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Thu, Dec 05, 2024 - 11:00am to 12:50pm EST
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Fri, Dec 20, 2024 - 01:00pm to 02:50pm EST
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